Welcome to Riff Journey!

We’re so glad you’re here and we want you to feel totally comfortable when shopping with us. Your privacy is super important to us, so we’re going to break down how we handle your information and why we need it. Don’t worry – we’ve got your back!

What Information Do We Collect?

We collect two kinds of information: personal and non-personal.

A. Personal Stuff:

• Contact details: Like your name, email, phone number, and shipping address (so we can get your order to you).
• Payment info: When you buy something, we’ll need your credit card or other payment details.
• Account info: If you create an account, we’ll store your username and password.

B. Non-Personal Stuff:

• Device info: Your IP address, browser type, and what pages you check out on our site.
• Cookies: Little data files we use to help us improve your shopping experience.

How Do We Use Your Info?

Here’s what we do with your info:

• To process your orders and get your items to you.
• To help if you’ve got questions or need support.
• To make your shopping experience even better by personalizing stuff just for you.
• To keep you in the loop about new products, special offers, and updates (you can opt out anytime!).

Sharing Your Info

We don’t sell or rent your info to anyone, ever. But we do share it with:

• Service providers: Like payment processors and shipping companies, so we can get your order to you without a hitch.
• Legal reasons: If the law says we have to, or to protect our rights.

Cookies and Tracking

Yep, we use cookies. They help us understand how you’re using the site and improve your experience. If you’re not a fan, you can always turn them off in your browser, but it might make things less smooth.

Your Rights (You’re in Control)

Depending on where you live, you might have certain rights when it comes to your personal info. For example, you can:

• Ask us what info we have on you.
• Correct any info that’s wrong.
• Delete your info (in some cases).
• Transfer your info to someone else.

Just reach out to us at [sales@bbguitar.com] if you want to make any changes or requests.

How We Keep Your Info Safe

We take your security seriously and use all the right tools to protect your data. But keep in mind, no system is 100% foolproof. If anything ever happens, we’ll let you know.

Third-Party Links

Sometimes we’ll link to other websites. Just a heads-up: they’ve got their own privacy policies, and we’re not responsible for them. We suggest checking out their policies if you’re curious.

Updates to This Policy

We might update this policy from time to time. When we do, we’ll post the changes here, so feel free to check back anytime. We’ll also update the date at the top, so you’ll know when it changed.

Got Questions?

If anything’s unclear or you want to chat more about how we handle your info, shoot us an email at:

• Email: [sales@bbguitar.com]
• Phone: [+1-313-915-0208]